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Buffalo Wild Wings, The Outlets at Orange, CA » wandering tummie

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May 07

Buffalo Wild Wings, The Outlets at Orange, CA

 

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After some waiting for its opening, I finally got around to trying out this new Buffalo Wild Wings at The Outlets, Orange, CA, previously known as The Block of Orange. I now understand why it only receives 2.5 stars.

I called in to order for pick up. The girl who answered was probably not the sharpest tool in the shed. I could hear her laughing with someone in the background while answering my call. Very professional. So this was how our conversation went:

Me: Hi, could I please order 12 traditional wings, 6 mango habanero and 6 chipotle dry rub?
Girl: Sure. (pause) You want traditional, right?
Me: (wtf) Yes.
Girl: And what kind of chipotle did you want?
Me: (wtf) Dry rub (thinking to myself, that’s the ONLY one you’ve got!)
Girl: Would that be all?
Me: Could I also get small fries, with desert heat seasoning, and could you make it well done?
Girl: (pause, then rudely) Umm, sorry we don’t make fries well done here.
Me: (seriously, wtf) Every place I go to makes it well done for me. I’ve never had a problem.
Girl: Ummm… sorry we don’t…
Me: (annoyed) Could you please just mention that to whoever that makes it?
Girl: Ummm OK…

Not believing that she would get my order right so I made her repeat my order, and lucky for me, she got it right except for the “fries well done” part. What is her problem? Like she just could not comprehend the concept that one could make fries crispy. No waiter ever said no to well done fries at every other BBW location I’ve been to. But, whatever.

The chicken wings didn’t taste as good as previous locations I’ve been to. I ordered a dozen wings, in two types of sauces and seasonings: mango┬áhabanero and chipotle dry rub. The mango flavored wings were decent, while the chipotle ones were super soft, as opposed to a little crispy like I’ve had in the past at other locations. The fries ended up NOT being crispy at all. Shocking.

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This new location looks swanky on the outside and it was super crowded, as you can see from the lines out the door. But I wouldn’t come here again just to order for pickup, because there’s no parking and even if you find a spot, it would be a really far walk. From the time I called (while looking for parking) to the time I finally found a spot and walked my ass over to the restaurant, it was about forty minutes. Not worth it.

 

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